FAQs

Product Questions

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Are your products non-comedogenic?

Of course! TreCeuticals products are expertly formulated with nourishing active ingredients that enhance your skin without blocking your pores.

Do you test your products on animals?

Never! TreCeuticals products are cruelty-free, vegan and gluten free. We are proudly Leaping Bunny certified!

Are your products vegan?

Yes. Our formulas are completely plant-based. TreCeuticals is proud to offer guilt-free, Leaping Bunny certified, cruelty-free skincare you can be proud to use.

What is the shelf life of TreCeutical products?

We recommend using your products within 2 years. Our goal of providing freshly formulated skincare direct to your door is to ensure your product is at its highest level of performance.

Is it safe to use your products while pregnant or nursing?

We recommend consulting with your physician before using any TreCeuticals products while you’re pregnant or nursing.

Are your products safe for all ages?

Our skincare is suitable for anyone over 14 years of age.

Do you offer samples of your products?

For optimal results, it’s recommended to use our skincare products for a minimum of 30 days. Instead of offering small samples, we make it easy to try our skincare regimen completely risk-free thanks to our 30-day return policy.

I have mature skin. What do you recommend?

Everything! The entire TreCeuticals collection is designed to work together to offer skin-rejuvenating, smoothing, hydrating and firming results to your complexion.

What are the skin concerns that your products help with?

The active ingredients in TreCeuticals like hydroxy acids, retinol, antioxidants, hyaluronic acid, plant powered oil and peptides work to enhance the skin and address many aesthetic concerns, including: 

- Balancing the skin tone 

- Refining uneven texture

- Calming irritation & redness

- Smoothing fine lines & wrinkles 

- Deeply hydrating dry skin 

- Diminishing hyperpigmentation

Are your products suitable for sensitive skin?

Yes. We’ve banned certain ingredients that have been clinically proven to be toxic, carcinogenic, or irritating. Instead, our formulas are naturally-derived, science-based, & 100% transparent to make it easy for you to hydrate your complexion without compromising the health of your skin. For sensitive and dry skin types, we recommend for the first couple of weeks using the Everyday But Sunday pads every other day allowing time for your skin to fully acclimate to the use of the powerful active ingredients. Afterwards, your skin should be prepped for daily use. Always follow with our Infusing Hydrator. In order to be as gentle as possible on your complexion, our products are: 

- Sulfate-free 

- Fragrance-free 

- Phthalate-free 

- Gluten-free 

- Paraben-free 

- Plant-based 

- Non-GMO

I have very dry and easily irritated skin. What do you recommend?

For sensitive and dry skin types, we recommend for the first couple of weeks using the Everyday But Sunday pads every other day allowing time for your skin to fully acclimate to the use of the powerful active ingredients. Afterwards, your skin should be prepped for daily use. Always follow with our Infusing Hydrator.

All other products in our collection can be used as directed.

What’s the best way to store my products?

It’s ideal to store any skincare product out of direct sunlight and somewhere cool and dark.

What precautions should I take before using TreCeuticals?

For all of our products, it’s important to read the usage directions and respect the recommended doses listed on the packaging.

Orders, Returns & Shipping

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Where do you ship to?

At the moment, TreCeuticals is exclusively available domestically within the U.S.

How can I get free shipping?

Shipping fees are on us for all orders $75 and over.

How much does standard shipping cost?

All orders under $75 have a standard $4.95 shipping fee.

How long will it take for my order to arrive?

Once your order’s been processed, it should arrive at your designated address in 2-4 business days.

What's your return policy?

While we hope you’ll love our skincare, all of our products are entitled to a 30-day money-back guarantee just in case. Return shipping charges are not included.

What if the product I want is out of stock?

When our products are out of stock, you can you can sign up to be notified when it’s back in stock.

What is your privacy policy?

Your security is our priority. Please check out our privacy policy page to learn more about our confidentiality measures.